Website: https://rishikeshguru.com/
Last Updated: 22 October 2026
1. Introduction
Welcome to Rishikesh Guru. These Terms & Conditions govern your access to and use of our website, services, travel packages, camping experiences, and adventure activity booking assistance.
By accessing our website or making a booking through us, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website and services.
In these terms, “we,” “our,” and “us” refer to Rishikesh Guru, while “you” and “your” refer to the website visitor or customer.
2. Our Services
Rishikesh Guru provides information and booking assistance for travel experiences and tourism-related services, which may include:
- Camping packages and accommodation.
- River rafting and other adventure activities, where available.
- Local sightseeing and travel experiences.
- Tour packages and trip planning assistance.
- Other tourism-related services offered through our website.
The availability, inclusions, pricing, and conditions of each service may vary depending on the package, season, weather, and service provider.
Certain activities and bookings may be fulfilled by independent third-party operators.
3. Booking and Confirmation
Customers may submit booking enquiries through our website, telephone, WhatsApp, or other available communication channels.
A booking enquiry does not automatically guarantee a reservation. Your booking will be considered confirmed only after we or the relevant service provider confirm availability and communicate acceptance of the booking.
Customers are responsible for providing accurate contact details, travel dates, group size, and other information required to arrange their booking.
We reserve the right to decline or cancel a booking where necessary due to unavailability, incorrect information, safety concerns, suspected fraud, or other valid reasons.
4. Pricing and Payments
All package prices and service charges will be communicated through the relevant listing, quotation, or booking confirmation.
- Prices may vary depending on the season, availability, group size, and package selection.
- Any applicable advance payment or deposit will be communicated before confirmation.
- Additional charges for optional activities, transportation, meals, or other services will be disclosed where applicable.
- Customers should verify the package inclusions and exclusions before making payment.
- Bookings may be subject to payment deadlines specified during confirmation.
Any refund, cancellation charge, or payment-related condition applicable to your booking will be governed by the relevant booking terms and our Cancellation & Refund Policy.
5. Cancellation and Refund Policy
Cancellation and refund eligibility may vary depending on the service booked, the time remaining before the scheduled activity, and the relevant service provider’s policies.
Customers should contact us using the details provided on our website to request a cancellation or refund.
Any applicable cancellation charges, non-refundable amounts, refund timelines, and processing fees will be communicated under the applicable booking and refund terms.
Where a service is cancelled by us or the relevant service provider, we will communicate the available options, which may include rescheduling or a refund, subject to the applicable booking terms and law.
Customers are encouraged to obtain written confirmation of cancellation requests and refund arrangements.
Please review our separate Cancellation & Refund Policy before completing a booking.
6. Changes to Bookings
Requests to change travel dates, package details, participant numbers, or other booking information are subject to availability and approval.
Changes may result in additional charges or differences in package pricing.
We will make reasonable efforts to accommodate change requests but cannot guarantee that all requested changes will be possible.
7. Adventure Activities and Safety
Certain activities, including river rafting, trekking, and other outdoor adventures, may involve physical exertion, unpredictable weather, water conditions, terrain, and other inherent risks.
Customers participating in such activities must:
- Follow all safety instructions issued by qualified guides and activity operators.
- Use the safety equipment provided.
- Disclose relevant information affecting their ability to participate when required.
- Meet the minimum age, health, fitness, and other eligibility requirements specified for the activity.
- Follow applicable local rules and instructions from authorized personnel.
Activities may be restricted, postponed, or cancelled due to weather conditions, river levels, government directions, operational issues, or safety concerns.
No activity should be undertaken contrary to official safety instructions or applicable restrictions.
8. Customer Responsibilities
When using our website or services, you agree to:
- Provide accurate and complete booking information.
- Make payments according to the agreed booking terms.
- Follow the rules and instructions applicable to your accommodation, transport, and activities.
- Respect local communities, cultural practices, wildlife, and the natural environment.
- Avoid unlawful, abusive, dangerous, or disruptive conduct.
- Ensure that all members of your group understand and comply with the relevant booking conditions.
Customers may be held responsible for damage or loss caused by their unlawful or negligent actions, subject to applicable law.
9. Third-Party Service Providers
Some services advertised or arranged through Rishikesh Guru may be provided by independent hotels, campsites, transport operators, guides, or adventure activity providers.
Such services may be subject to additional terms, eligibility conditions, safety requirements, and cancellation rules.
We will communicate relevant information available to us. However, the performance of independent providers may be outside our direct control.
Nothing in these Terms & Conditions excludes any liability or consumer right that cannot legally be excluded under applicable law.
10. Weather and Unforeseen Circumstances
Travel and outdoor activities may be affected by heavy rainfall, floods, extreme weather, road closures, government restrictions, natural disasters, strikes, or other unforeseen circumstances.
Where such circumstances affect a booking, we will communicate the available options in accordance with the applicable booking terms and law.
Safety-related decisions may require changes to itineraries, delays, rescheduling, or cancellation of activities.
11. Website Information and Accuracy
We make reasonable efforts to ensure that the information on our website is accurate and up to date.
However, package descriptions, photographs, prices, availability, schedules, and other details may change. Images are illustrative unless expressly stated otherwise.
We reserve the right to correct errors, update content, or modify website information when necessary.
Customers should confirm important booking details, including inclusions, exclusions, dates, and pricing, before making payment.
12. Intellectual Property
Unless otherwise stated, the content on this website, including text, graphics, logos, photographs, branding, and design elements, is owned by Rishikesh Guru or used with appropriate permission.
You may not reproduce, distribute, modify, republish, or commercially exploit website content without prior written authorization, except where permitted by applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, Rishikesh Guru will not be responsible for losses arising from circumstances beyond our reasonable control, including unforeseen weather events, government restrictions, or disruptions caused by independent service providers.
Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, negligence where such exclusion is prohibited, or any other liability that cannot legally be limited.
Customers are responsible for reviewing the suitability of activities and complying with relevant safety requirements before participating.
14. Privacy
Personal information collected through our website or during bookings will be handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, disclose, and protect your information.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Your use of the website after updated terms are published will be subject to applicable law and the terms governing your use or booking.
16. Governing Law and Disputes
These Terms & Conditions are governed by the laws applicable in India.
Any disputes arising from the use of our website or services will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts.
Nothing in this section restricts any consumer rights or remedies available under applicable law.
17. Contact Information
If you have any questions about these Terms & Conditions, bookings, or our services, please contact us:
Business Name: Rishikesh Guru
Website: https://rishikeshguru.com/
Email: info@rishikeshguru.com
Phone: +91 79995 19613 / +91 73891 92632
We will make reasonable efforts to respond to your enquiries and assist with booking-related concerns.
By using our website or booking our services, you acknowledge that you have read and understood these Terms & Conditions.
