Website: https://rishikeshguru.com/
Last Updated: 22 October 2026
1. Introduction
Welcome to Rishikesh Guru (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://rishikeshguru.com/.
Rishikesh Guru provides travel-related information and services, including camping packages, adventure activities, destination information, and trip booking assistance in Rishikesh and other destinations.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when you visit our website or contact us regarding our services.
By using our website, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you visit our website, submit an enquiry, or book a trip.
A. Personal Information
Information you voluntarily provide may include:
- Full name
- Phone number and WhatsApp number
- Email address
- Travel dates and destination preferences
- Number of travellers
- Booking and enquiry details
- Any additional information you provide through contact forms, email, telephone, or messaging platforms
B. Booking and Payment Information
If you book a tour, camping package, or adventure activity through us, we may collect information necessary to manage your booking, such as booking dates, package details, traveller information, payment status, and transaction references.
Payments may be processed by third-party payment service providers. We do not intend to collect or store your complete debit card, credit card, UPI PIN, or banking passwords.
C. Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited and time spent on the website
- Referring website or traffic source
- Website usage and interaction data
3. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to your enquiries and provide travel information.
- To assist with trip planning, reservations, and booking management.
- To communicate booking confirmations, changes, and important updates.
- To provide customer support through phone, email, or WhatsApp.
- To process or verify payments through relevant service providers.
- To improve our website, services, and customer experience.
- To understand website traffic and advertising performance.
- To prevent fraud, spam, unauthorized access, and misuse of our services.
- To comply with applicable legal and regulatory requirements.
- To send promotional offers or travel updates where permitted by applicable law and your preferences.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and measure marketing performance.
These technologies may help us:
- Remember website preferences.
- Understand which pages visitors use.
- Measure advertising and campaign effectiveness.
- Improve website performance and user experience.
We may use third-party analytics or advertising tools, such as Google Analytics, Google Ads, or Meta advertising tools, if enabled on our website.
These services may collect information about your interaction with our website according to their respective privacy policies. You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
5. Sharing of Information
We do not sell your personal information to third parties.
We may share relevant information with trusted third parties when necessary to provide our services, including:
- Travel and activity partners: Hotels, campsites, transport providers, guides, and adventure activity operators involved in fulfilling your booking.
- Payment service providers: To process or verify transactions.
- Technology and hosting providers: To maintain and operate our website and communication systems.
- Analytics and advertising providers: To measure website performance and advertising effectiveness, where applicable.
- Legal and regulatory authorities: When disclosure is required by law or necessary to protect our legal rights and prevent fraud.
We aim to share only the information reasonably necessary for the relevant purpose.
6. Third-Party Websites and Services
Our website may contain links to third-party websites, booking services, payment platforms, social media pages, or messaging services.
These third parties operate independently and may have their own privacy policies and terms. We are not responsible for their privacy practices, security measures, or website content.
We encourage you to review the relevant third-party privacy policies before sharing your information with them.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including managing enquiries and bookings, providing customer support, resolving disputes, maintaining business records, and meeting applicable legal obligations.
When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Subject to applicable law, you may request to:
- Know what personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of personal information that we no longer need to retain.
- Withdraw consent where processing is based on consent.
- Opt out of promotional communications.
- Raise a concern or grievance regarding the handling of your personal information.
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Children’s Privacy
Our website and services are primarily intended for people planning travel and related activities. We do not knowingly collect personal information from children in violation of applicable law.
Where information about a minor is necessary for a booking or activity, it should be provided by a parent or legal guardian where required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter.
11. International Data Transfers
Some third-party service providers may process or store information on servers located outside India. Where applicable, such processing and transfers will be handled in accordance with relevant legal requirements and appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technology, business practices, or legal obligations.
Any revised policy will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Business Name: Rishikesh Guru
Website: https://rishikeshguru.com/
Email: info@rishikeshguru.com
Phone: +91 79995 19613 / +91 73891 92632
We will review and respond to privacy-related enquiries in accordance with applicable law.
By using Rishikesh Guru, you acknowledge that you have read this Privacy Policy.
